The Augusta family saves their daughter’s pianos after Helene vandalizes their house
The Augusta family moves their daughter’s pianos with the help of friends after Hurricane Helene destroys their home.
Many services such as water and electricity have been restored to most Augusta residents, but obtaining Wi-Fi and other forms of internet access has been a problem since Hurricane Helene.
What do internet providers do in the Augusta area?
WOW! said Sunday that service has been restored to about 60% of customers in the area. The company will adjust Augusta customers’ bills for the time without service back to the time of the outage. Those who wish to pause their service and billing for an extended period due to significant damage to their home can contact the company to activate the pause through the end of the year. There will be no late fees charged and damaged equipment can be replaced at no additional charge.
Comcast (which runs Xfinity) said Monday that 77% of Comcast Business and Xfinity customers have had their services restored across the area. Full restoration is expected on October 24, if not sooner. About 300 crew members are working all week to make full restoration possible, including crews from other states. Customers can request a “natural disaster pause” on their account to avoid billing for up to six months
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AT&T said Monday that crews are still working across the state and 97% of regular customer services have been restored. Some of the remaining problems in Augusta are due to debris, lack of power or damaged critical infrastructure.
Verizon said 100% of cell sites in Georgia have returned to service. System performance engineers are now focused on optimizing and returning the network to pre-storm performance levels.
T-Mobile said Thursday that all but two locations (not in Georgia) have been restored. As of last week, the network has almost fully recovered in the affected regions, with less than 1% of network locations located in specific areas where conditions have been particularly challenging.
Where is WiFi available in the Augusta area?
The following businesses, parks, and other publicly accessible locations have Wi-Fi available in the Augusta area:
- All parks in Columbia County
- Arie’s artisanal cheesecake in Evans on Town Park Lane
- Augusta & Co. in Augusta on Broad Street
- Bowl boss in North Augusta on Georgia Avenue
- Buona Caffe Artisan roasted coffee, all three locations
- Cavalier’s Coffee House in North Augusta on Georgia Avenue
- Crowne Plaza Lounge in North Augusta on Center Street
- Design Society Taproom in Augusta on Broad Street
- Edgar is broad above in Augusta on Broad Street
- First watch in Augusta on Crane Creek Drive
- Fleet feet in North Augusta on Georgia Avenue
- Forevermore Boutique in Augusta on South Belair Road
- Gerald Jones Ford in Augusta on Wrightsboro Road
- Goat Kick Coffee Co. in Evans on Ronald Reagan Drive
- Joe’s Underground in Augusta on Broad Street
- Krispy Kreme in Augusta on Peach Orchard Road
- Kroger in Evans on Washington Road and in Martinez on Columbia Road
- Laziza Mediterranean Grill in Augusta on Broad Street
- Libraries in Richmond and Columbia counties
- Lowe’s in Evans on Washington Road and in North Augusta on Knox Avenue
- Metro Pub & Coffee House in Augusta on Broad Street
- Panera bread in Augusta on Robert C. Daniel Junior Parkway
- St. Paul’s Church in Augusta on Reynolds Street
- Springfield Baptist Church in Augusta on 12th Street
- Stone burner in North Augusta on Belvedere Clearwater Road
- Ubora coffee roasters in Augusta on Jones Street
- Walmarts throughout the Augusta area
- Xfinity’s public hotspots are throughout the area. Find them at South.comcast.com
- YMCA facilities. Some have reported no Wi-Fi access, so call ahead
Do you know of another place with WiFi where people can go? Let us know by contacting Miguel Legoas by sending an email to mlegoas@augustachronicle.com.
