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Ping An Health is working with industry to launch China’s first “Internet-based GP Service Standards”.


HONG-KONG And Shanghai, October 28, 2024 /PRNewswire/ — Ping An Healthcare and Technology Company Limited (“Ping a good doctor“, “Ping An Health”, or “the Company”, Stock Code: 1833.HK) recently participated in the final meeting for the “High-Quality Development Standards for Internet-Based Family Doctor Contracted Services” (“Internet-Based Family Doctor Service Standards”) Beijing. The meeting brought together 20 experts from general practice, including chairmen of general practitioner departments from various provinces and municipalities, such as Shanghai, Beijing, Guang Dong, Zhejiang, ShandongAnd Jiangsuas well as Professor Wu Hanji of the Royal Australian College of General Practitioners. The meeting was chaired by Professor Chi Chunhua, chairman-designate of the Department of Family Medicine of the Chinese Medical Association.

It is reported that in recent years, under the impetus of the ‘Guiding Opinions on Promoting the High-Quality Development of Family Doctor Contracted Services’ jointly issued by the National Health Commission of China and other ministries, the online and offline services of contracted general practitioners, as well as the advancement of general practitioner training, have become a focus throughout society. High-quality contracted general practitioner services include a well-organized and sufficient range of services, a reasonably varied service content, technologically optimized service delivery methods and a more comprehensive guaranteed mechanism.

Back in 2019, Ping An Health’s AI system received the highest level of accreditation from the World Organization of Family Doctors (“WONCA”), the world’s largest organization of general practitioners. This year, WONCA will once again conduct an assessment and certification for Ping An Health’s digital GP system, further demonstrating that Chinas AI-powered medical technology meets international standards. This also means that the quality of Ping An Health’s services – in terms of completeness, scalability and innovation – will reach world-class levels. In addition, Ping An Health’s involvement in establishing the Internet-based GP service standards means that the company’s proposed online service standards have been officially elevated to national standards, potentially becoming the first national ‘high-quality development standards for contracted Internet GPs’. Services” op China.

At the meeting, Professor Chi Chunhua fully confirmed the phased results of the project and expressed gratitude for the strong support from national experts, the General Practitioner’s Department of the Chinese Medical Association, the China International Medical Foundation, Ping An Health and the Royal Australian College or General Practitioners. She also announced that the ‘Internet-Based Family Doctor Service Standards’ will be published on the Standardization Administration platform of China and the Chinese Journal for General Practitioners by the end of 2024. After extensive discussion, the experts confirmed that a pilot program for the ‘Internet-Based Family Doctor Service Standards’ will be developed in collaboration with the National Foundation for Australia-China Relations and several leading US medical institutions. China. The pilot program will facilitate implementation of the standards and promote national advancement of high-quality GP contract services.

In particular, the experts present highlighted three key strengths of the standards:

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First, setting up electronic medical records (EHRs). The “Patient-Centered Medical Home” (“PCMH”) model, introduced in the United States in 1967 underscored the importance of EHRs in improving the quality and efficiency of medical care. Based on this experience, Ping An Health uses advanced Internet technology to create EHRs for users, ensuring comprehensive, continuous and traceable health information. Regardless of a user’s location, physicians have access to their entire medical records, providing a foundation for more accurate and comprehensive medical services. This not only improves the quality and efficiency of care, but also provides crucial support for general practitioner care. The experts agreed that EHRs contribute to personalized care, more efficient remote monitoring and management, improved disease management and prevention, and improved information sharing and collaboration between doctors and patients, ultimately driving the development of smart and information-based GP contract services .

Secondly, there is the innovative online GP service. Traditional GP services rely primarily on in-person visits. However, with societal progress, users’ needs for GP services are constantly evolving. Ping An Health has responded to this shift by developing groundbreaking online GP services, allowing doctors to provide medical consultations and services anytime, anywhere. This innovative approach not only meets the diverse needs of users, but also follows the trend of digital health development, and has received high praise from the experts.

Finally, the integration of WONCA training and certification. To ensure the quality and reliability of GP services, Ping An Health has integrated WONCA’s training and certification system. By offering professional knowledge and skills training, doctors are able to deal with a wide range of medical situations. This rigorous training and certification ensures that primary care physicians have the necessary expertise and skills to provide safe and reliable medical services. The experts agreed that this initiative will significantly improve the overall quality of GP services, providing users with superior medical care.

The successful completion of this wrap-up meeting not only strengthens Ping An Health’s GP service model, but also provides valuable insights for the development of the online GP service nationwide. Looking ahead, Ping An Health will continue to work with industry experts who are committed to promoting the high-quality development of GP contracted services.




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